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SmartKYC.eID

SmartKYC.eID

Digital solutions for customer identification processes

SmartKYC is a digital solution for the customer identification process, helping to optimize customer identification support resources, improve customer experience, and easily manage customer data warehouses...

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Business Challenges

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KYC procedures are complicated and time-consuming

Traditional KYC processes are often time-consuming and complex, wasting resources and slowing down customer onboarding.

Information security risks

Collecting and storing customer information requires high security measures. Many businesses have difficulty ensuring information security, especially against cyber attacks.

Ineffective authentication, increased risk of fraud

Low customer data quality, inaccurate or incomplete customer information can lead to ineffective authentication, reduced service quality and increased risk of fraud.

Complicated KYC regulations

KYC regulations in Vietnam are complex and constantly changing. Businesses need to constantly update and comply with new regulations. This can be difficult and costly.

Poor customer experience

A complex and lengthy KYC process can lead to customer dissatisfaction, which in turn negatively impacts customer experience and loyalty.

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Features (USP)

Cross-verification via population database

SmartKYC is the first solution that provides consulting and design of a complete system for customers. The cross-verification mechanism with a reliable data source helps to minimize the risk of fraud.

Anti-counterfeiting of documents and faces

SmartKYC identifies 34 cases of identity document forgery, including difficult cases such as screen capture, using fake ID photos, overwriting information fields or color photocopies.
Liveness Detection: requires random actions, cannot be forged.

eKYC for corporate customers

A specially designed identification flow for corporate customers, allowing businesses to open payment accounts remotely, anytime, anywhere without having to go to a bank branch.
Quickly verify representative and business information thanks to the connection with the Population Database and the General Department of Taxation, the National Business Registration Information Portal.

Video call

Allows direct customer verification, enhancing trust
Integrates supporting features such as automatic face capture, automatic extraction of identity document information, 2-way recording
End-to-end data encryption, ensuring security

Client Success Stories

Discover how our customer successfully digitize their businesses with GMO-Z.com RUNSYSTEM

Mr. Tran Duc Thong Co-Founder/CTO Vconomics

On average, each month we have about 15 thousand new KYC requests from users all over the world. Users just need to take a photo of their ID card, passport and face photo. Through AI recognition, it takes about 5-10 seconds to complete the KYC process and be ready to use Vconomics services

Featured Projects

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Thien Viet Securities (TVS) Implements SmartKYC for Digital Account Opening

Overview

Thien Viet Securities Joint Stock Company (TVS) is a rapidly developing investment bank in Vietnam, aiming to become a leading financial platform by continuously seeking optimal technology solutions to enhance customer experience and operational efficiency.

Challenges

The surge in stock account opening demand, especially during COVID-19, highlighted the need for digital solutions as traditional methods became difficult. While eKYC became a competitive advantage, it quickly transitioned into a mandatory standard. TVS sought a reliable eKYC provider to digitize the account opening process, ensuring quality service and user experience amidst increasing requests.

Solutions

TVS partnered with GMO-Z.com RUNSYSTEM to implement SmartKYC, an AI-based electronic customer identification solution. SmartKYC offers high accuracy (99% OCR), robust fraud detection (up to 30 signs), resistance to masks/photos/videos, and a Video Call feature to combat fraudulent activities.

Impact

SmartKYC enables TVS customers to open a securities account quickly and conveniently from home within 5 minutes, eliminating the need to visit transaction offices or wait for online request approvals. This optimizes customer experience, reduces operational costs, and improves TVS's work efficiency while minimizing fraudulent activities.

Account opening time reduced to 5 minutes

OCR accuracy rate of ID cards 99%

Fraud detection scenarios count is up to 30

PG Bank Deploys eID: Effective Electronic Identification and Document Digitization Solution

Overview

PG Bank is one of the leading commercial banks in Vietnam, specializing in providing modern financial services and professional banking solutions. With the goal of innovating and improving service quality, PG Bank has pioneered the application of technology to bring convenience and high security to customers.

Challenges

With the development of the digital economy and the increasing demand for online banking services, PG Bank faces some major challenges in customer identity authentication. The traditional bank account opening process is not only time-consuming but also difficult to ensure security and prone to financial fraud. Customers require a fast, convenient and highly secure solution, however, the old bank account opening process cannot fully meet these needs.

Solutions

To solve this problem, PG Bank decided to deploy eID service and apply SmartKYC to the account opening process. eID (Electronic Identification) is an electronic identification solution that helps PG Bank authenticate customers' identities quickly and accurately without requiring customers to be physically present at the bank branch. SmartKYC applies facial recognition technology and biometric data, allowing remote verification of customer identities.

Impact

The implementation of eID and SmartKYC services has helped PG Bank enhance security and save operating costs. Thanks to automatic authentication and facial recognition, PG Bank minimizes financial fraud and identity theft, while making the account opening process quick and convenient.

Fraud and identity theft reduction rates 97%

Time saved in account opening process 75%

Reduced manual authentication staff costs 50%

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SmartKYC - comprehensive eKYC solution for Finance - Banking sector

SmartKYC, one of the key products of the digital transformation and AI ecosystem of GMO-Z.com RUNSYSTEM, participated in the AI4VN tech festival. Representatives of GMO-Z.com RUNSYSTEM introduced the product to Head of the Central Economic Commission Tran Luu Quang and leaders of ministries, branches, and guests attending AI4VN 2024. - See more at: https://vnexpress.net/loat-giai-phap-chuyen-doi-so-cua-gmo-tai-ai4vn-4786285.html

Frequently Asked Questions (FAQ)

In what form can SmartKYC be implemented?

SmartKYC is deployed in On-Premise form. The system brings higher control and security to businesses, especially for the Finance - Banking industry with high requirements.

SmartKYC is deployed in On-Premise form. The system brings higher control and security to businesses, especially for the Finance - Banking industry with high requirements.

Which fields is SmartKYC suitable for?

SmartKYC is especially suitable for finance, banking, securities and businesses that need to identify customers.

SmartKYC is especially suitable for finance, banking, securities and businesses that need to identify customers.

SmartKYC connectivity and integration?

SmartKYC has the ability to connect and integrate flexibly with systems such as Core Banking, Omni Channel (Mobile banking and internet banking), CRM system. The system uses API methods (RESTful API, SOAP API); Webhooks; SDK / Mobile SDK...

How much does it cost to implement SmartKYC?

Please leave your information in the form to receive advice and detailed quotes from our experts.

Please leave your information in the form to receive advice and detailed quotes from our experts.