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Back Office
Operation

We provide Administrative Support services to help your business focus on core operations, improve work efficiency and save costs.

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Back Office <br/> Operation Back Office <br/> Operation

Services We Provide

Data Entry & Information Update
Text Editing
Document Translation
We help businesses to
Research & Information Collection
GMO Runsystem
We help businesses to

  • Enter and manage data on specialized software.
  • Update and check information on CRM systems, spreadsheets, and databases.
  • Ensure data accuracy, security and consistency.

GMO Runsystem
We help businesses to

  • Drafting contracts, reports, letters, and business documents.
  • Prepare content as required with high accuracy.
  • Professional document format, consistent with Japanese business standards.

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Customer Care Support

  • Translate business documents, contracts, and reports with high accuracy.
  • Edit and edit content to suit the business context.
  • The translation team is experienced, knowledgeable about culture and specialized terminology.
     

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We help businesses to

  • Respond to emails, synthesize and send information as requested.
  • Manage customer lists, track responses and requests from partners.
  • Support the sales team in communication and customer care.

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We help businesses to

  • Search and analyze information about the market, partners, and competitors.
  • Collect and synthesize data according to specific business requirements.
  • Detailed reports, supporting business strategy.

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Featured Projects

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Contact now to optimize operations for your business!

Our Clients

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Our Partners

Quality and Security

GMO Runsystem
GMO Runsystem
GMO Runsystem

Key Figures

99.998%

Accuracy

100+

Successful Projects

40%

Operation cost reduction

20

Years of experience

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Our Strengths

Application of in-house OCR technology

Using SmartOCR AI to support Japanese handwritten text recognition, linking data input systems, processing documents such as driver's licenses, passports, insurance cards, My Number...

Integrate RPA to improve performance

Linking SmartOCR with RPA helps automate processes, optimize efficiency and reduce errors in BPO operations.

Stable personnel

Long-term team, limited personnel disruption, ensuring the project runs smoothly and achieves high efficiency.

Professional & experienced

Experienced personnel, fluent in Japanese and English, handle administrative work accurately and quickly.

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Our Process
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Analyze needs

Receive requests, evaluate workload and propose appropriate solutions.

Planning & Contract Signing

Determine the scope of work, resources, implementation time and sign a service contract.  

Recruitment & Training

Select appropriate personnel, train processes and standards to ensure performance.

Deployment & Monitoring

Carry out work according to plan, control quality and make flexible adjustments when needed.

Reporting & Improvement

Provide periodic reports, evaluate effectiveness and suggest improvements to optimize services.

Why choose us
01
Team of experienced experts
With 20 years of experience, we have successfully implemented more than 1,000 projects globally, effectively supporting many industries such as finance, retail, healthcare, manufacturing and e-commerce.
02
Save up to 50% operating costs
Our services help businesses reduce costs by 30% - 50% while still ensuring high quality. With automation technology such as OCR & RPA, processes are optimized, reducing personnel load and increasing work efficiency.
03
High quality
We are committed to providing professional services with standardized processes, ensuring administrative work is handled quickly, accurately and effectively.
04
Data security & safety
We comply with ISO 27001:2013, ISO 9001:2015, CMMI Level 3 security standards, ensuring customer data is always safe. Every project is executed with high precision, helping businesses operate smoothly and reliably.
Frequently Asked Questions (FAQ)
01
Can we request customized service?
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Yes, we offer flexible, customized service packages according to your specific business requirements.

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Yes, we offer flexible, customized service packages according to your specific business requirements.

02
How long does it take to deploy the service
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Depending on the scale of the job, we can deploy the service within 1-3 working days.

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Depending on the scale of the job, we can deploy the service within 1-3 working days.

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Are the support staffs fluent in Japanese
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Our staff all have good Japanese skills, meeting the requirements of working with Japanese businesses.

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Our staff all have good Japanese skills, meeting the requirements of working with Japanese businesses.

04
Can I hire services by project
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Yes, we provide both long-term and short-term services, depending on the needs of the business.

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Yes, we provide both long-term and short-term services, depending on the needs of the business.

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