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Maintenance & Monitoring

With a team of experienced experts, we provide 24/7 monitoring solutions, periodic maintenance and quick troubleshooting, ensuring the system always operates smoothly and safely.

Maintenance & Monitoring Maintenance & Monitoring

Maintenance & Monitoring

We provide comprehensive software maintenance and monitoring services, helping businesses maintain high performance, ensure security and minimize the risk of disruption.

Maintenance
System Monitoring
Maintenance
Maintenance

Bug-fixing maintenance 
Adaptive maintenance 
Enhanced maintenance 
Preventive Maintenance

System Monitoring
System Monitoring

24/7 Monitoring
Security Monitoring
Performance Monitoring
Error & Incident Monitoring

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Contact us today for expert maintenance and 24/7 monitoring support.

Our Client

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Our Partners

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Our Certificates

ISTQB
CMMI-level-3
ISO-27001
ISO-9001:2015

Achievements

20+

Years of experience

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900+

Software Engineers

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1500+

Successful Projects

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Representative Offices

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1000+

Customers Worldwide

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Working process
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System Analysis & Evaluation

- Overall check of software & IT infrastructure to identify potential problems. 
- Evaluate system performance, security and scalability. 
- Prepare detailed reports on software status. 

Develop Maintenance & Monitoring Plan

- Determine the priority level of each error (serious, medium, mild). 
- Plan for periodic maintenance, 24/7 monitoring according to business needs. 
- Propose appropriate monitoring and security tools. 
 

24/7 System Monitoring

- Install a real-time monitoring system to monitor performance & security. 
- Automatic warning when there are errors or signs of attack. 
- Monitor CPU, RAM, Storage, Network, Database, ensure smooth system operation. 

Periodic Maintenance & Optimization

- Update software, patch security bugs, ensure system is always safe. 
- Check & optimize source code, database to improve performance. 
- Clean up junk data, optimize memory, avoid slowing down the system. 

Quality Control & Testing

- Run automatic & manual tests to detect remaining errors. 
- Check compatibility with different platforms & devices. 
- Ensure there are no serious errors before putting into operation.

Report & Suggest Improvements

- Send periodic reports on system status, resolved incidents. 
- Propose technology upgrades, optimize security & performance. 
- Long-term strategic consulting to maintain a sustainable system.

5 reasons to choose GMO-Z.com RUNSYSTEM
01
Experienced Team of Experts
With over 20 years of experience in software maintenance and monitoring, we have supported more than 500 businesses to optimize their systems, minimize errors and improve performance.
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24/7 Monitoring & Support
24/7 monitoring services help detect and handle problems immediately. Our technical support team is committed to responding within 5 minutes to ensure the system is always running smoothly.
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Modern Technology
Using AI & Machine Learning, we analyze system data to detect 99% of potential errors before they cause serious problems, helping to reduce downtime risks by 70%.
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Flexible Solutions
We provide service packages suitable for all businesses, from startups to large corporations, ensuring cost optimization of up to 30% compared to traditional solutions.
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Cost Savings
Regular maintenance helps businesses reduce 50% of repair costs, avoid serious errors and ensure the system always operates at maximum efficiency.
Frequently Asked Questions (FAQ)
01
What is included in your software maintenance and monitoring package?

Our package typically includes bug fixes, performance optimization, security updates, server and application monitoring, regular health checks, and technical support. We can also tailor the scope to your specific needs and business goals.

Our package typically includes bug fixes, performance optimization, security updates, server and application monitoring, regular health checks, and technical support. We can also tailor the scope to your specific needs and business goals.

02
Do you provide 24/7 monitoring and support?

Yes, we offer 24/7 monitoring and support for critical systems to ensure uptime, prevent outages, and respond quickly to any issues that may arise. Our team uses real-time alerts and proactive maintenance tools.

Yes, we offer 24/7 monitoring and support for critical systems to ensure uptime, prevent outages, and respond quickly to any issues that may arise. Our team uses real-time alerts and proactive maintenance tools.

03
Can you maintain and monitor software that was developed by another company?

Absolutely. We frequently take over third-party systems. Our onboarding process includes a full system audit, documentation review, and transition planning to ensure smooth and secure management.

Absolutely. We frequently take over third-party systems. Our onboarding process includes a full system audit, documentation review, and transition planning to ensure smooth and secure management.

04
How do you ensure data security during maintenance?

We follow strict security protocols including encrypted communication, access control, regular vulnerability scanning, and compliance with industry standards such as ISO/IEC and GDPR. Data confidentiality is our top priority.

We follow strict security protocols including encrypted communication, access control, regular vulnerability scanning, and compliance with industry standards such as ISO/IEC and GDPR. Data confidentiality is our top priority.

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What is your pricing model for maintenance and monitoring services?

Our pricing is flexible and based on the size and complexity of your system, the level of support needed (e.g., business hours vs. 24/7), and the response time SLA. We offer both fixed monthly plans and pay-as-you-go options.

Our pricing is flexible and based on the size and complexity of your system, the level of support needed (e.g., business hours vs. 24/7), and the response time SLA. We offer both fixed monthly plans and pay-as-you-go options.

Contact us today for expert maintenance and 24/7 monitoring support.