CRM Solution

Comprehensive Customer Management Solution for All Industries

Contact us
CRM Solution CRM Solution

Centralized Customer Management Solution

Contact Management
Sales Automation
Marketing Automation
Analytics and Reporting
Integration with Other Systems
Mobile Access
Contact Management

A CRM for businesses allows organizations to store and manage customer contact information, including names, email addresses, phone numbers, and social media accounts.

Sales Automation

Automate sales processes such as lead management, opportunity tracking, and pipeline management. CRM provides the sales team with the essential tools to manage sales activities more efficiently.

Marketing Automation

Automate marketing processes such as email campaigns, social media management, and customer segmentation, helping target customers with personalized messages and offers based on their preferences and behavior.

Analytics and Reporting

A CRM system provides insights into customer behavior and preferences, including purchase history, product usage, and customer feedback. It helps organizations track key performance indicators (KPIs) and generate reports to identify trends and business opportunities.

CRM
Integration with Other Systems

CRM can integrate with other systems such as ERP, marketing automation, and e-commerce platforms, providing a comprehensive view of the customer and optimizing business processes.

 

 

 

CRM
Mobile Access

CRM enables access to customer data and business processes on mobile devices, allowing sales and customer service teams to work flexibly anytime, anywhere.

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Implementation Process
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Investigate requirements
Investigate requirements

Preliminary survey of customer needs, demo, and proposal quotation

Contract

Agree on cost, implementation time, and sign contract

Documents

Agree on software design documents with customers

Development

Develop software according to agreed design documents

Handover

UAT and update any changes and edits, if any, put into use

Why choose us
01
Member of GMO Internet Group, the No.1 Internet Corporation in Japan
GMO-Z.com RUNSYSTEM is a subsidiary of GMO Internet Group – the leading Internet corporation in Japan. We inherit a cutting-edge technology ecosystem and strict management standards to deliver internationally qualified SAP solutions that align with the sustainable digital transformation goals of Vietnamese businesses.
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Extensive hands-on experience in CRM implementation
Our team of consultants and engineers brings years of practical experience in implementing CRM systems for a wide range of industries. With in-depth knowledge of customer behavior and internal business processes, we provide implementation strategies that are both effective and grounded in real-world operations.
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Flexible solutions for multiple industries
GMO-Z.com RUNSYSTEM’s CRM solution offers a high level of customization, making it adaptable to various customer management models in sectors such as finance, real estate, education, retail, and services. This allows businesses to effectively control customer data and enhance service quality across the board.
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Continuously updated with the latest technologies
As a trusted technology partner, we consistently keep our CRM system aligned with the latest global innovations and platform updates—particularly from SAP. This ensures that Vietnamese businesses stay ahead of international trends while boosting system flexibility, security, and long-term operational performance.
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Cost-effective investment
Thanks to our high-quality local workforce, streamlined implementation processes, and strong localization capabilities, we deliver a CRM solution that is not only cost-effective but also highly efficient. Businesses can invest with confidence, knowing they’ll achieve a high return on investment and maintain full control over operational costs.
Discover our solution to optimize your business today.
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