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SmartLoan
Automate the loan process, simplify the collection and processing of customer records. Thanks to the application of OCR technology, SmartLoan shortens the processing time from 3-5 days to 3-5 hours, ensuring accuracy of up to 99%, significantly improving the customer experience.
Business Challenges
The loan application approval process usually takes 3-5 days, causing delays and affecting customers' financial plans.
Collecting and processing documents often requires many manual steps, which can easily lead to errors and waste time.
Customers have difficulty tracking the progress of their application, leading to feelings of insecurity and lack of trust.
Delays in response and support from banks or financial institutions make customers feel that they are not being properly cared for.
Features (USP)
Loan Application Dashboard Overview
- Comprehensive Tracking: Easily monitor loan applications by status, branch, or business group.
- Performance Management: Gain a clear overview of progress and performance across all applications.
- Detailed Reporting: Access in-depth reports for each application to inform and optimize decision-making.
- Enhanced Efficiency: Streamline your workflow and improve overall work efficiency with centralized tracking and reporting.
Flexible Loan Application Distribution
- This system offers automatic or manual distribution of loan applications, assigning them to the appropriate managers. It supports lead-based distribution, which helps optimize the application processing time when multiple users are involved. This ensures the application process is fast, efficient, and minimizes delays caused by poor resource allocation.
Automated Sales Team Assignment for Loan Applications
This feature allows for the automatic assignment of loan applications to the sales team. The system intelligently manages record allocation based on criteria such as staff capacity or current workload, ensuring that applications are processed quickly and efficiently.
Key Benefits:
- Flexible Distribution: Adapts to your team's real-time availability and workload.
- Increased Productivity: Optimizes the sales team's efficiency by distributing tasks effectively.
- Improved Customer Experience: Ensures prompt handling of applications, leading to a better customer journey.
Comprehensive Loan Record Management
This feature enables complete management of all loan records, allowing tracking by status and detailed information updates for each record. Users can monitor the entire progress of record processing, from initial data entry to review and final completion.
Key Benefits:
- Optimized Management: Centralized control and easy access to all loan records.
- Efficient Lookup: Quickly find and retrieve specific record information.
- Enhanced Transparency: Provides clear visibility into the status and history of each application.
- Improved Processing Efficiency: Streamlines workflows and reduces bottlenecks in the loan processing cycle.
Detailed Loan Record View
This feature provides a complete and comprehensive view of each loan record, including all crucial information such as:
- Submitted Documents: Access to all client-provided documentation.
- Processing Status: Real-time updates on the current stage of the application.
- History of Implementation Steps: A chronological log of every action taken on the record.
Users can easily access each record to view detailed documents, appraisal results, and review progress. This functionality significantly optimizes the process of checking and managing records, ensuring both transparency and high accuracy throughout the loan lifecycle.
Comprehensive Loan Record Reporting
This feature delivers detailed reports on loan records, offering valuable statistics categorized by:
- Status: Understand the distribution of applications across different processing stages.
- Branch: Analyze performance and trends specific to each branch location.
- Sales Team: Evaluate the efficiency and output of individual sales teams.
The robust reporting system empowers managers to:
- Monitor Record Processing Performance: Track key metrics and identify areas for improvement.
- Evaluate Progress: Assess the overall advancement of loan applications.
- Detect Potential Problems: Proactively identify bottlenecks or issues in the workflow.
Ultimately, this leads to more accurate decision-making, significant improvements in performance, and an enhanced customer experience.
Client Success Stories
Discover how our customer successfully digitize their businesses with GMO-Z.com RUNSYSTEM
Shinhan Bank deployed SmartLoan to manage the lending process, which has helped reduce the time it takes to review and disburse loans. The automated application review and interest rate calculation feature has reduced errors and increased work efficiency by 30%. The software has helped the company improve customer experience and increase monthly transaction volume.
Featured Projects
Shorten loan processing time, ensure accuracy up to 99% with SmartLoan
The solution has been applied in many banks and financial institutions with a large number of customers.
SmartLoan is deployed in the form of On-Premise. The system provides higher control and security for businesses, especially for the Finance - Banking industry with high requirements.
SmartLoan is especially suitable for the Finance and Banking sector thanks to its ability to meet professional business operations, ensure high security and support flexible customization according to the specific requirements of each business.
Smart Loan has the ability to synchronize and connect data with specific systems of Finance - Banking companies such as: Core Banking, LOS, DMS, anti-credit scoring system...
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