Building a "Made in Vietnam" Digital Transformation Ecosystem
The Rise of Digital Product Ecosystems
In recent years, IT organizations have increasingly focused on developing products that are highly integrative and compatible with other digital platforms and systems. This trend enables users to seamlessly share data, automate workflows, and interact across a variety of applications and tools within a unified ecosystem. Cloud-based services are prioritized due to their flexibility, allowing users to access data anytime, anywhere, and from any device.
From a technological standpoint, digital transformation products are being enhanced with automation and artificial intelligence (AI), improving operational efficiency and reliability while reducing the need for human intervention. These tools empower businesses to adopt a customer-centric approach, offering intuitive interfaces, quick online support, and real-time consultations, creating a seamless user experience that fosters trust and satisfaction.
With increasing data traffic and heightened security concerns, digital ecosystems now place significant emphasis on data privacy and security. Advanced security protocols and data governance policies are implemented to ensure the highest level of protection for customer information.
GMO-Z.com RUNSYSTEM’s Digital Transformation Ecosystem
GMO-Z.com RUNSYSTEM’s digital solutions are the result of years of research and investment in cutting-edge technologies such as AI, OCR, KYC, and Blockchain. Many of these products have been recognized with prestigious IT awards and are successfully integrated into the operations of thousands of clients.
Key products in the ecosystem include:
- SmartOCR – The only Vietnamese-language handwriting recognition solution in Vietnam
- SmartRPA – Business process automation
- SmartKYC – Electronic customer identity verification
- SmartStore – Smart retail platform
- SmartGift – Intelligent customer care and loyalty system
- SaleFie – DMS solution for managing distribution channels
- Kaike – Smart accounting software
- ERP – Enterprise resource planning system
- WOWCRM – Comprehensive Customer Relationship Management platform
- SmartCDP – Customer Data Platform
→ Learn more about WOWCRM – Awarded Sao Khue 2023 for Excellence in CRM Solutions
One Ecosystem, Countless Possibilities
Mr. Ngo Van Tau, CEO of GMO-Z.com RUNSYSTEM, affirmed:
“With our strategic vision to become the No. 1 provider of 'Make in Vietnam' digital transformation solutions for businesses, we are continually investing in the development of an all-in-one digital ecosystem (One-Stop Solutions) tailored to various industries. We ourselves have undergone digital transformation—integrating technology into our internal operations and workflows—so we truly understand what businesses need and how to maximize value to succeed in this digital journey.”
Continuous Innovation and Ecosystem Expansion
Building on years of achievement, GMO-Z.com RUNSYSTEM is committed to becoming a market leader by leveraging synergies across its digital services. The company’s Research and Development (R&D) Division plays a vital role in deepening customer insight, serving as the foundation for creating optimized products and cost-effective solutions.
R&D is at the heart of ecosystem innovation—driving the development of new technologies, tools, and solutions to enhance product performance and expand ecosystem capabilities. The R&D team actively monitors emerging tech trends, customer demands, and market shifts to refine the ecosystem in real time, enabling businesses to automate workflows and seize new opportunities quickly and effectively.
Additionally, the team ensures rigorous quality assurance and testing processes to maintain the highest product standards.
Mr. Dao Bao Linh – Head of R&D at GMO-Z.com RUNSYSTEM – represented the company in receiving the Vietnam Digital Transformation Award for the SmartOCR solution.
GMO-Z.com RUNSYSTEM remains dedicated to providing sustainable digital transformation solutions, aiming to create a positive social impact. With fresh thinking and innovative approaches, the company is empowering businesses to accelerate their digital journey and thrive in the Fourth Industrial Revolution.
