In recent years, the IT outsourcing industry has experienced explosive growth, especially with the global push for digital transformation accelerated by the COVID-19 pandemic. According to Statista, the global IT outsourcing market is projected to reach USD 410.2 billion by 2027, a remarkable figure amid today’s market volatility.
Despite this growth, the IT outsourcing sector is becoming increasingly saturated, as more companies enter the space and focus on the same key markets. So, the question is: How can Vietnamese IT outsourcing companies gain a competitive edge?
Beyond the developers, the backbone of any IT company, the IT sales team plays a pivotal role and deserves strategic investment. Salespeople are often the first and most critical touchpoints when engaging potential clients. Without successful deals signed by sales teams, projects can't begin, and no revenue is generated. A strong sales team equates to better market share and lays the foundation for long-term success.
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Sales IT: A Key Role Powering GMO-Z.com RUNSYSTEM’s Global Expansion
Today, the role of IT Sales is a magnet for top talent. While many once-booming sectors such as real estate and insurance are struggling amidst economic uncertainty, IT outsourcing continues to show stable growth, ensuring strong sales pipelines.
As the market expands, IT outsourcing companies are actively recruiting talented sales professionals with attractive compensation packages, including competitive salaries, premium health insurance plans, and fast-track promotion opportunities.
Top IT salespeople today are not just fluent in foreign languages or well-versed in IT solutions, they also bring sharp business acumen and adaptability. In global-facing companies like GMO-Z.com RUNSYSTEM, where most clients are B2B organizations, closing million-dollar contracts and earning 9-figure bonuses (in VND) is no longer a rare success story.
A high-performing sales team is the backbone of any competitive organization, particularly in the IT outsourcing (ITO) industry. For B2B sales, companies need salespeople who are committed and resilient enough to stay through the full customer journey, from engagement to long-term retention.
So what motivates sales professionals to stick with GMO-Z.com RUNSYSTEM long-term, despite the open doors across the market?
According to many IT industry leaders, two key factors make a difference:
A strong brand, excellent customer service, high-quality tech solutions, and a trusted team of developers provide IT salespeople with a solid foundation when approaching clients. Furthermore, with ongoing international expansion and large-scale contract opportunities, ITO companies in Vietnam are becoming increasingly attractive to ambitious professionals eager to prove themselves on the global stage.
Working in a multicultural environment, team members at GMO-Z.com RUNSYSTEM get the opportunity to engage with clients from countries such as South Korea, Japan, Australia, Europe, and the U.S. They become part of global projects, use foreign languages daily, and adopt international standards in their work—turning every challenge into a chance for personal and professional growth.
Sales IT: A Demanding Yet Rewarding Career with Limitless Potential
Selling a complex offering like software or tech solutions to enterprise clients is far from a simple transaction. It requires a sophisticated, multi-layered sales process involving various departments. For this reason, structured team models and training are essential to ensure a seamless customer experience.
A well-rounded IT sales department often includes roles such as Sales Manager, Team Leader, Account Manager, and Business Development Executive, all collaborating closely with clients from consultation through to implementation and long-term support.
At GMO-Z.com RUNSYSTEM and other forward-thinking ITO firms, ongoing sales training is also a strategic priority. Common initiatives include:
These initiatives help elevate the entire team’s competencies, ensuring consistent and professional client engagement.